Gal Bora · Your questions
A little clarity, before you begin.
A few answers about choosing, commissioning and caring for your Gal Bora piece.
Explore
Ask us anything
You can begin with just an idea.
Choosing your piece
Can I bring my own design?
Yes. Start with a sketch, a saved image or a description. You can add up to two inspiration images on our bespoke page, and we’ll discuss the possibilities with you.
Can I change the metal or gemstone?
Yes. Our starting designs can be made with different metals and gemstones. The Oval Ring page lets you explore those choices and see its configured price.
Is every piece made to order?
Yes. We craft your piece after the design, quotation and order are confirmed. Collection images show starting designs or clearly labelled sample renders.
Planning the moment
How long does crafting take?
Timing depends on the jewellery and its complexity. Diamonds above 1 ct may require additional import time. Use the delivery calendar to explore a date, then confirm it personally with us.
Do I need to know my ring size?
You can begin without knowing it. Our ring-size guide helps you take an approximate measurement, and we can check your fit in person.
Can I visit before deciding?
Yes. Arrange a visit to our Colombo showroom. We’ll agree a time and discuss what you would like to see.
Materials, care & payment
Do you sell lab-grown gemstones?
We offer lab-grown diamonds alongside natural diamonds. We do not offer lab-grown coloured gemstones.
Is maintenance included?
Yes. Gal Bora offers complimentary lifetime cleaning, polishing, resizing, plating and structural care. Centre-stone coverage depends on the cause of loss or damage; see our lifetime care page.
Can I pay on the website?
The website helps you explore and inquire. Your order and payment arrangements are confirmed personally with us.
